Online counseling is a form of therapy that is delivered through the internet using various online platforms, such as video conferencing, email, or instant messaging. Online counseling has become increasingly popular in recent years as it offers several benefits, including increased accessibility, convenience, and affordability.

Online counseling can be helpful for individuals experiencing a range of mental health concerns, such as anxiety, depression,  Addiction ,stress, relationship issues, Trauma/ PTSD and more. It is an effective way to receive mental health support and can be just as beneficial as in-person counseling. provides various types of online counselling services in Alberta .

Online counseling can provide individuals with a safe and confidential space to explore their feelings and emotions. It can also provide individuals with the tools and strategies they need to manage their mental health conditions and improve their overall well-being.

Overall, online counseling can be a helpful and effective way to receive mental health support. However, it is important to carefully consider the potential advantages and disadvantages and consult with a mental health professional to determine if online counseling is the right option for you.

Who is online counselling for?

Online counseling is a suitable option for a variety of individuals, including those living in rural or remote areas with limited access to mental health resources, executives, managers, and other individuals who cannot attend in-person counseling sessions during work hours, and individuals with mobility or transportation barriers. It is also beneficial for those with specific phobias or difficulties that make it challenging to attend in-person sessions, parents or caregivers who struggle to find child care, and couples or family members who cannot attend joint counseling in-person due to distance or separation.

It is important to note that online counseling is currently only available to residents of Alberta and the Yukon, and clients must be physically located within these regions during their online counseling sessions. Despite this limitation, online counseling remains a valuable and effective option for those seeking mental health support.

How to prepare for your online counselling  appointment?

Preparing for an online counseling appointment is similar to preparing for an in-person appointment. Here are some tips to help you prepare:

  1. Choose a quiet and private space: Select a private and quiet space where you can speak freely without interruptions. Make sure the space is well-lit and comfortable.

  2. Test your technology: Make sure that you have a reliable internet connection, and test your microphone, webcam, and any other equipment you will be using before the appointment.

  3. Ensure privacy: To protect your privacy, use a secure and encrypted platform for your online counseling session. Avoid using public Wi-Fi or sharing your session with others.

  4. Be prepared with questions: Write down any questions or concerns you may have before the session. This will help you stay focused and make the most of your time with your counselor.

  5. Take care of yourself: Prior to your appointment, take some time to relax and take care of yourself. Engage in activities that help you feel calm and grounded, such as deep breathing or meditation.

By following these tips, you can ensure that you are prepared for your online counseling appointment and make the most of your time with your counselor.


At, we value the privacy of our clients, which is why we have opted for OnCall Health as our preferred platform. OnCall Health is a highly secure, fully encrypted platform that is hosted on Canadian servers and adheres to strict data protection regulations, including the Personal Health Information Protection Act (PHIPA), The Personal Information Protection Electronic Documents Act (PIPEDA), and all other equivalent personal health information protection legislation in Canada. With On Call Health, minimal personal information is required to access our online counseling services, and users can easily connect with our therapists using a tablet, computer, or mobile device with internet access.